Hello All,
I have 5+ years of US sales exposure. Worked for Oil and Gas clients for their human resource in USA and other countries.
Please find the resume below.
Regards,
Amit Grover
Resume
CONTACT INFORMATION
Telephone: (M) 9891119193
Email:
grover_amit_2000@yahoo.comSr. Business Development Consultant (International)
Objective
Work with a growth oriented organization and utilize my knowledge in conjunction with the organization for mutual benefit.
Summary
5+ year(s) in International sales specifically in US market. Having valid USA (B1 visa) for 10 years with highest qualification MSC (IT) and graduation in commerce.
Onsite Experience
• ï€ Visited Houston, USA on a Business Visa for a period of 2 months (Oct 2007 – Dec 2007) for meeting clients to set up new client base & establish the organization's presence in Houston.
• Key role was to meet prospective clients in the region & involve them in project level/contractual engagements, educating them about the company's presence as one of the leading multi-disciplinary consulting organizations in India.
• As Account Manager identified and developed renewable business opportunities for developing new business and expanding existing customer base in USA.
• Holding current USA Business Visa (valid till Dec 2016).
• Familiar with US driving.
Summary of Skills and Experience
• Worked with Oracle from 7th Feb 2008 till 12th June 2008
As ‘Sr. Business Development Consultant’
Getting Technology Consulting business from USA.
Job Description:
1. Calling Directors/ CEO/ COO Level for business discussions.
2. Meeting allotted targets.
3. Brand positioning & Business development for increasing business volumes.
4. Provide excellent customer service and build good relationship with clients.
5. Act as a bridge between production and client.
6. Finding Leads over the net.
5. Responding to RFQ/RFP
• Worked with Luminous Engineering & Technology Services formerly known as Sar Softech Pvt. Ltd. From Jan 2006 till 31st Jan 2008
As `Sr. Executive - Business Development'
Getting IT, Engineering and Geomatic for Utility Business from USA
Job description:
1. Train and supervise a team of 3 - Operational, Marketing and Business Development.
2. Meeting allotted targets.
3. Brand positioning & Business development for increasing business volumes.
4. Keeping track of daily calls and individual performance.
5. Provide excellent customer service and build good relationship with clients.
6. Providing team with the relevant training.
7. Motivating and showing growth prospect to team.
8. Act as a bridge between production and client/team.
9. Finding Leads over the net.
10. Responding to RFQ/RFP
11. Calling Directors/ CEO/ COO Level for business discussions.
• Worked with Nutech Information Systems from May 2005 till Jan 2006
As `Business Development Executive'
Staffing IT professionals in USA
Job description:
Take care of the staffing concern of the co. in USA on our payroll. Placing people in US companies on Corp-to-Corp basis.
• Worked with Gandhi Infonet Pvt. Ltd. since Feb 2005 till April 2005
As `Team leader' for Mortgage Process.
Home Equity loan Mortgage Process.
Job description:
Take care of the team of 12-14 agents, their performance, their attendance, any problem that they are facing, any process problem that are there and work it out with managers in a better manner. Co-coordinating between the management and the agents. Matching the targets given for the team etc.
• Worked with Convergys India Services pvt. Ltd. from 28th july 2003 till Feb 2005.
As `Customer Care Officer'. Worked in long distance sales process inbound and also worked for worldnet billing process.
AT&T (American Telephone And Telegraph) long distance inbound sales process
Job description:
Get an incoming call from US customer base of AT&T. Listening to their query, identify the problem, acknowledge the problem educating them that their problem would be resolved then diverting their mind towards AT&T long distance programs, selling them a specific program and then transfer their call to the relevant department so that their query can be resolved.
AT&T WorldNet (billing) inbound process.
Job description:
1. Get an incoming call from US customer base of AT&T. listening to their query, identify the problem, and acknowledge the problem understands that
2. If the credit for the bill can be given or not
3. Line has to be disconnected or not
4. If the charges are normal charges or not
5. If he wants to block the a/c (temporarily/permanent)
6. Taking care of complete billing and customer care issues. And act accordingly.
• Worked with Spreken Tech. Pvt. Ltd. from Feb 2003 till July 2003
As `Call Center Specialist'. Worked in Credit Card outbound sales process, Wireless Sales Process, DVD sales + Memory Management Sales Process.
Credit Card outbound Sales process
Job description:
Make call to USA and sell Credit Card having $2000 credit limit and charge them $250 for that we were to take verbal authorization to charge their cr. Card and also take their cr. Card info.
Wireless outbound Sales process
Job description:
Make call to USA and sell Cell phone along with connection worth $129.95 and take cr. Card info. and taking their verbal authorization to charge them for the same.
Wireless lead generation, DVD and memory management outbound sales process
Job description:
Make call to USA and generate wireless leads that they are interested in purchasing wireless and on the same call selling them trial offer of memory management and selling DVD in which there was 1 DVD free with 5 DVD
Education
• M.Sc (Information Technology) from Punjab Technical University in 2003
• B.Com (Commerce) from Delhi University in 2000
• 12th From CBSE Delhi in the year 1997, From Guru Nanak Public School
• 10th From CBSE Delhi in the year 1995, From Cambridge Foundation School
Other Qualification/ Certification
• DOEACC 'O' Level Govt. Recognized 1 year computer course
Basic Computer Skills
Language : C , C++ , Java 2.0
Operating System : Windows 2000/ME , DOS
DBMS : Fox Pro
RDBMS : Ms Access, SQL Query
Package : MS Office 2000 (Word, Excel, Outlook, Ms Access, PowerPoint), ACT Database
Web Designing : HTML , DHTML , Photoshop 6.0 , Flash 5 , Front Page
Script : Java Script, VB
GENERAL INFORMATION
Address:
V-1/54, 2nd Floor,
Rajouri Garden
Delhi Pin: 110027
Date of Birth: 20 Dec 1979
Gender: Male
Visa: Valid B1 for 10 years
Interpersonal Skills
• Strong communication skills.
• Advisor and problem solving skills
• Good at working in groups as well as at individual level.
• Dedicated and hardworking / Target driven.
• Good telephone Manners
Poll
