Can anyone provide me good usefull resources for Online Marketing ?

Thanks in Advance.

Hey
I used to be a temp resident on a working visa in Canada (I may try and return sometime!!!) but I was wondering if someone could help me with my tax form. I believe I am entitled to a tax rebate and now that I am back in the UK, I am wondering what is the best way to go about it and also what is the quickest way to get my money?
Help much appreciated!

I would like some feedback on my resume please. I appreciate the candid responses. Thank you

XXXXXXXXX XXXXXXXXXXXXX
XXX E. XXXXXXX Drive
XXXXXX, CA 94XXX
Home Phone: (XXX)XXX-XXXX
Cell Phone: (XXX)XXX-XXXX
Email: XXXXXXXXXXXX@gmail.com


OBJECTIVE
To obtain a desktop support management position with a
strong, growing organization that provides a challenging work
environment and career advancement opportunities.


TECHNICAL SKILLS
Software: MS Office, Avaya BCMS Vu, Cisco CallManager,
ADP Payroll, Citrix

Hardware: Dell PowerEdge servers, Desktops(Dell, Compaq, HP, Lenovo)
Cisco Routers and VoIP Phones, Printers(Okidata,
Lexmark, HP)

Operating Systems: MS Windows 9x, 2000, XP, SCO Unix

Networking: TCP/IP

Databases: MySQL, PostgreSQL


PROFESSIONAL EXPERIENCE
XX/XX to Present XXXXXXXXXXXXXXXX XXXXXXXXXXXX, CA
DESKTOP MANAGER
Summary of responsibilities:
* Track and monitor technician projects, assist and provide
technical skills as needed, ensure projects are closed
accurately and timely.

* Provide leadership and mentoring to technicians balancing
personal objectives with projects; match technician skills
with growth opportunities, locate and create opportunities
for growth.

* Develop and publish monthly reports for upper management
summarizing project details, call volumes, and resolution
times for each dealership.

* Conduct and document annual performance reviews, providing
feedback to technicians for career growth.


XX/XX to XX/XX XXXXXXXXXX XXXXXXXXXXXX, XX
CUSTOMER SUPPORT MANAGER
Summary of responsibilities:
* Track and monitor projects, workloads, and phone calls for a
15 person customer support team in a software and hardware
support environment.

* Schedule staffing and monitor work loads based on call
volumes, complexity of projects, and staffing levels
for the accounting department.

* Conduct monthly performance reviews, establish team goals,
plus handle and resolve escalated customer service issues.

* Travel to businesses monthly and perform hardware installations,
load software programs, and conclude with software training.


EDUCATION
Bachelors Science - Business Management., University of California-LA, 2000
Associates of Arts - Accounting, Santa Monica Community College, 1996

Do You Always Send a Cover Letter? - I sometimes think that I do not need to send a cover letter. Example when I send my CV by email I usually don't send a cover letter. However I have a friend who works in recruitment and tells me that one should always send it. Is there anyone who can tell me different?

Some basic CV tips, hope they will help you out and make constructing a CV a bit easier.