Deduction Specialist-ACCO Brands Corporation-Lincolnshire Illinois IL
<ul>
<li>Research customer chargebacks through records, other ACCO departments, and external service providers. Gather any necessary documentation to support ACCO's stand on each issue.
</li><li>Document and review chargebacks, and recommend denial or credit memo issuance of each issue to the Customer Financial Services Analyst.
</li><li>Issue denials as advised by the Customer Financial Services Analyst.
</li><li>Issue credit memos as advised by the Customer Financial Services Analyst.
</li><li>Provide the customer with supporting documentation on invoices or shipments which the customer cannot identify.
</li><li>Release chargebacks from the Trade Management system to allow the paperwork to flow through the current system process, resulting in the Customer Financial Services Analyst and the Deduction Specialists being able to review and work the open issues.
</li><li>Assist Customer Financial Services Analyst on assigned projects and/or studies.</li></ul>
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